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Crimestoppers renews partnership with NHS Scotland CFS to tackle wrongdoing in the workplace

18 March 2015
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Press Release Wednesday 18 March 2015

 

Crimestoppers renews partnership with NHS Scotland Counter Fraud Services to tackle wrongdoing in the workplace

Independent crime-fighting Charity Crimestoppers has extended its contract with NHS Scotland Counter Fraud Services (CFS) for another two years, following an initial six month pilot to tackle wrongdoing in the workplace.

Along with the anonymous information giving service, Crimestoppers provides a dedicated reporting service available to both the public and private sectors.

By utilising Crimestoppers in this way, the NHS’ Scotland Counter Fraud Services can ensure that appropriate anti-fraud measures are in place to reduce any risk of wrong-doing.

A significant feature of the extended contract is that Crimestoppers will also host the

online reporting function of the CFS website, in addition to the dedicated number that allows people to call with anonymous information at 08000 15 16 28. This service is available to NHS Scotland on a 24/7 basis and is delivered by dedicated highly skilled call agents who deal with any matters relating to financial wrongdoing in the workplace.

Call agents also receive additional training which includes direct input by clients to help create familiarity with their business in order to ensure the most detailed interviews take place for every phone call.

Crimestoppers Commercial Manager, Kate Johnston, said: “Along with protecting the identity of the public who give us information, client security is paramount to us at Crimestoppers. We are thrilled to be able to extend our partnership with the NHS Scotland Counter Fraud Services and are confident that the service will continue to be an asset to the organisation.

“We are happy to also be able to offer them information routing via our anonymous online form as well as through our reporting line to ensure that it is as easy as possible for information to be passed to us securely.”

Gordon Young, Head of NHS Scotland Counter Fraud Services, added: “Much of the feedback CFS receives from staff working within the health service in Scotland relates to their wariness and general reluctance to report anything suspicious, either face-to-face to another NHS colleague or, when using a method of communication within the NHS domain. This is on the grounds of confidentiality and their wish to remain anonymous. 

“I feel that the aforementioned development in our working relationship with Crimestoppers is a significant step forward in addressing these concerns.

“Crimestoppers are market leaders in this area and their record on maintaining the callers’ anonymity is unsurpassed. This, combined with their professional approach to call handling, is a highly attractive proposition to us.”

 

For more information on this dedicated line visit http://www.theiline.co.uk.

 

For media interviews please contact Crimestoppers Commercial Manager, Kate Johnson, on 07901 884 561

For more information please contact, NHSS Communications Manager, Stephen Frier, on 01506 705240 or email stephen.frier@nhs.net


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